Question 1

What counts as an email?

Accepted Answer

Each recipient is one email. One message to a To, a CC and a BCC address counts as three.

Question 2

What happens if I go over my plan?

Accepted Answer

On Starter, Pro and Scale we keep sending and bill the extra per 1,000 at the end of the month. On Free, sending pauses until the next day or month.

Question 3

How do I pay?

Accepted Answer

By card in US dollars through Paystack. Teams in Nigeria pay in Naira by card, bank transfer or USSD.

Question 4

How do yearly plans work?

Accepted Answer

You pay for ten months and get twelve, billed upfront.

Question 5

Can I change plans anytime?

Accepted Answer

Yes. Upgrades start right away. If you downgrade, you keep your plan until the end of the period you paid for.

We make sure you
don’t have to resend.

Questions