The short version
- Send only email people expect and asked for.
- Make it easy to unsubscribe and honour it quickly.
- Never use Delivrie for phishing, malware, scams or harassment.
This summary is for convenience. The full text below is what applies.
01Consent and lists
- Use opt-in lists you collected yourself. Do not buy, rent, scrape or borrow lists.
- Keep proof of consent for marketing email.
- Remove addresses that hard bounce or complain. Delivrie does this automatically through the suppression list.
02Prohibited content
- Phishing, impersonation, malware or links to malicious sites.
- Illegal goods, fraud, pyramid schemes, or deceptive financial offers.
- Harassment, hate, or sexual content involving minors.
- Content that infringes someone else’s rights.
03Sending standards
| Metric | Healthy | We step in at |
|---|---|---|
| Bounce rate | Under 2% | 4% |
| Complaint rate | Under 0.05% | 0.08% |
| Unsubscribe handling | Instant | 2 business days |
| Authentication | SPF, DKIM, DMARC | Missing DKIM |
04AI agents and automation
Agents connected through the MCP server or API keys must follow this policy. Do not let agents send to addresses they discovered on their own, and keep a human in the loop for bulk or marketing sends.
05Enforcement
We may pause sending, require changes, or suspend accounts that break this policy. We will tell you what happened and how to fix it. Report abuse to abuse@delivrie.io.
Questions about this policy?Email abuse@delivrie.io or write to South Circle, Lagos, Nigeria.
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